Innovating for Primary Health Care Services
Core Nigeria is a Human-centered design (HCD) collaboration and learning platform, focused on supporting health systems to deliver primary care services in the context of COVID-19, while also identifying transformational strategies to improve systems and services beyond the pandemic.
Through remotely led Design Clinic sessions and Virtual Network events, Core Nigeria’s partners are exploring challenges in primary healthcare brought about by COVID-19 and learning how HCD methods and tools can help them innovate and improve service delivery across different phases:
Developing immediate solutions to urgent challenges in primary healthcare delivery brought on by the pandemic.
Refining and adapting new solutions further and identifying opportunities to improve services long-term.
Creating policy and systems-level transformation plans to ensure reforms for better primary healthcare delivery.
What is human-centered design?
HCD is a process for developing innovative solutions to problems by putting the target group—the people one intends to serve—at the center of the design process. To accomplish this, the HCD process begins by bringing together multidisciplinary teams that immerse themselves in an environment to gather insights and identify challenges.
Using these insights, teams work together with diverse local stakeholders to co-create potential solutions and rapidly test and iterate them based on feedback. This process leads to new solutions that are more relevant for the target group for which they are designed, and which are more likely to be adopted and sustained in the long-term. Learn more about the HCD process.