Core Nigeria serves as a human-centered design (HCD) collaboration and learning platform. The project supports Nigerian health system actors in delivering essential primary healthcare services in the context of COVID-19, while also identifying transformational strategies to improve systems and services beyond the pandemic.
The team collaborates with Nigerian partners who are already adapting and innovating primary healthcare services in immediate response to COVID-19, facilitating their use of HCD methods and tools in the innovation process. The project also builds partners’ skills and knowledge in applying HCD to future public health challenges by demonstrating the added value of placing people at the centre of programme and intervention design.
What is human-centered design?
HCD is a process for developing innovative solutions to problems by putting the target group – the people one intends to serve – at the centre of the design process. To accomplish this, the HCD process begins by bringing together multidisciplinary teams that immerse themselves in an environment to gather insights and identify challenges.
Using these insights, teams work together with diverse local stakeholders to co-create potential solutions and rapidly test and iterate them based on feedback. This process leads to solutions that are more relevant for the target group for which they are designed, and which are more likely to be adopted and sustained in the long term.